Why bother with a new website at all?
What our clients report after launch: more enquiries and more sales, because the site actually leads visitors towards contacting them. On top of that they are easier to find, because we build SEO in from the start, in Google Search and on Google Maps, which is where local customers look first. And then the obvious things that are so often missing: it works on a phone, it loads fast, and it looks like a professional business you can trust.
How does a project run with you?
First a conversation in which we ask more than we talk: where your money comes from, who buys from you, what is getting in the way today. Out of that we write down what we would build, in what order, and what it costs. We start only once that is settled. After that you follow the progress on the running site rather than in a status report. And if something you asked for will not do anything for you as far as we can see, we say so before you pay for it.
How long does a new website take?
A company website: roughly three to five weeks. An online shop: six to ten. An app or a custom system depends on the scope, which we agree with you beforehand. The most common cause of delay is not us, it is content: copy, photos, product data. We tell you on day one what we need from you, and we will write the copy with you if you want.
What does it cost, and how do you bill?
A fixed price. After a conversation and a short scoping pass, you get a written quote: one price, and a list of what is included. No billing by the hour, no add-on invoices for small things. In most cases you have the cost in writing before we start, so there are no surprises. If the scope changes materially along the way, we tell you before we do it, not afterwards on the invoice. Work you did not ask for never appears on a bill from us.
Can you host in Switzerland?
Yes. Our default is a Swiss data centre, including domain, certificates and email. EU hosting, or running on your own infrastructure, is equally possible. We set it up so that you can comply with the Swiss FADP and the GDPR, and we tell you which data sits where. If you ever want to move: the code and the data are yours, no argument.
Do we need AI, and where does our data end up?
Sometimes yes, often not yet. AI earns its place where it measurably takes work away: an assistant on your site that answers customer questions from your own content and hands over when it does not know. A product search that understands what was meant. Receipts and emails that file themselves instead of being re-keyed. Where it does not pay off for you, we do not build it in. Your data sits in Switzerland, in the EU, or entirely on your own infrastructure; we set that boundary with you before anything is connected.
What does support look like once the site is live?
Your site going live is not the finish line. A monthly maintenance agreement covers hosting, updates, security patches, backups and monitoring, plus smaller changes as you go. You get one named contact you reach by email, no ticket system and no queue. If something breaks, you hear from us the same working day. And if you do not want the maintenance, it will not be pushed on you.
Can we still have things changed after launch?
Yes, at any time, including months after sign-off and payment. There are several hosting packages, and in most of them smaller changes are already covered by the monthly fee: new opening hours, another team member, an extra service on the page. Anything beyond that comes with a price before we start. You write to us with what should change, and you hear back what it costs and when it will be done. And if the website should later become a shop or a customer portal, we build on what is already there instead of starting over.
Do you work with WordPress or a website builder?
No, we build custom. That is why our sites are fast, do not carry twenty plugins that break each other on update, and have no licence that creeps up every year. You pay once, for something you own. If an existing platform genuinely is the more sensible choice for your case, we will tell you that too, rather than selling you something.
We already have a website. Would you take it over?
Yes. First we look at it: speed, findability, security, how current the technology is. Then we tell you whether a rework is worth it or whether rebuilding is cheaper than repairing. Often the rework is enough. And if you are happy with the site itself, we are glad to take over only hosting and maintenance.
Do you work outside the Zürich area?
Our focus is Switzerland, and we are open to projects abroad as well: we have worked in Serbia, Italy and Poland, largely remotely, with time on site where the work called for it. Distance changes nothing for you: the same contact, the same short paths, contract and invoice from Switzerland. We work in German and in English.